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Complaints Process

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department
SUNDERLAND
SR43 4JR

Email: QFPcomplaints@quilter.com
Tel: 0808 171 2626

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Winwell Financial Consultancy

Mortgage & Protection adviser based in Winchmore Hill, North London. Access to the whole of market for mortgages, plain-speaking advice.

7 Wades Hill, Winchmore Hill, London N21 1BD

0208 037 7337info@winwellfinancial.co.uk

Our home is in Winchmore Hill, complemented by exclusive client meeting spaces in Liverpool Street, Hoxton, Hammersmith and Mayfair.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Winwell Financial Consultancy Ltd is an appointed representative of Quilter Financial Services Limited, which is authorised and regulated by the Financial Conduct Authority. Winwell Financial Consultancy Ltd is Registered in England and Wales, No 10802483. Registered Address: 7 Wades Hill, Winchmore Hill, London N21 1BD. The guidance and/or information contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.

© 2026 Winwell Financial Consultancy Ltd